Returns & Exchanges
At Peter Jackson, we are committed to ensuring you are completely satisfied with your purchase. If your garment doesn't fit perfectly or meet your expectations, you can return or exchange it within 30 days of purchase, provided it is in its original, unworn condition with all tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all labels and tags remain intact to qualify for a full refund.
Ship Your Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized postage location or Peter Jackson boutique.
Receive Your Refund
Once our quality assurance team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing